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Broadway Baptist

The Y’s premise-based phone system had repeated service outages over several months. To make matters worse, the phone system vendor could not resolve the mounting problems. The Y engaged Virtual Telecomm to help search for new solutions. Vintage was using an existing premise-based phone system for many years without a support and maintenance contract. Knowing their existing system wouldn’t support their needs for much longer, Vintage reached out to Virtual Telecomm for help migrating to a cloud phone solution. Broadway Baptist already had a signed contract and scheduled installation date for their new cloud phone system sourced by Virtual Telecomm. However, 6 weeks before the scheduled installation date their premise-based phone system went down as a result of a dead, smoking CPU.



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