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Broadway Baptist

Rudd faced numerous challenges, including aging carrier equipment, chronic outages, and security concerns. They also wanted to transition core business applications to the cloud. With so many projects ahead, Virtual Telecomm was engaged to engineer a comprehensive solution. Vintage was using an existing premise-based phone system for many years without a support and maintenance contract. Knowing their existing system wouldn’t support their needs for much longer, Vintage reached out to Virtual Telecomm for help migrating to a cloud phone solution. Broadway Baptist already had a signed contract and scheduled installation date for their new cloud phone system sourced by Virtual Telecomm. However, 6 weeks before the scheduled installation date their premise-based phone system went down as a result of a dead, smoking CPU.



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The Y’s premise-based phone system had repeated service outages over several months. To make matters worse, the phone system vendor could not resolve the mounting problems. The Y engaged Virtual Telecomm to help search for new solutions.





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